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FAQs

Latests FAQs about EXOR products

How can I show PDF files on panel?

What to know Starting from JMobile Studio 1.80 Service Pack 2 (1.80.02.44) a PDF Viewer software is available for the use on eTop500 serie operator panels with 1Ghz Arm processor (UN30).

How can I use animated GIF on JMobile?

What to know In a JMobile project it is not possible to display animated images using GIF files, but the MultiState Image widget allows to create aimations starting from single frame images.

How to read and display string data in JMobile?

What to know Jmobile supports the string data reading, the system provides the possibility to choose the character encoding to be used to interpretate the content of the PLC memory, allowing to ...

How to send emails from HMI?

What to know In JMobile it's possible to configure the project to send email messages using the "SendEmail" action. System support also Live Tags, so it's possible to add to the message body the ...

Getting started with eX700 and Cloud service

What to know JMCloud is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics to setup ...

Which ports are used by JMCloud?

What to know JMCloud is a VPN-based solution that allows to remotely access devices connected to JMCloud server through an internet connection. This FAQ lists ethernet ports used by JMCloud services.

JMCloud Connect: how to create Organizations?

What to know With JMCloud Connect software it is possibile to access JMCloud infrastructure to get access to devices via VPN connection. Proper credentials are required to access JMCloud, given by a ...

JMCloud Connect: how to create Superuser?

What to know With JMCloud Connect software it is possibile to access JMCloud infrastructure to get access to devices via VPN connection. Proper credentials are required to access JMCloud, given by a ...

Getting started with eXware and Cloud service

What to know JMCloud is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics to setup ...

Getting started with eSMART and Cloud service

What to know Corvina Cloud 1.0 is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics ...

Installing a UniOP font in Designer

What to know Designer environments allow the creation of customized UniOP fonts that can be used for example to have character sets for languages that does not use standard western ASCII tables. To ...

Assignment of the IP address to a panel

UniOP is providing the users with the maximum flexibility in the assignment of the IP address. There are several ways to do this and well defined priority rules in order to understand which will be ...

How to calibrate the touch screen of a UniOP panel

What to know Touchscreen component may require calibration during operator panel lifetime, calibration procedure can be recalled using two procedures: standard and emergency. Calibration procedure ...

How can I connect to the panel using a VNC client?

What to know Starting from JMobile Studio 1.80 all 400 and 500 series panels can run a VNC server. VNC allow customer to remote HMI screen desktop to give remote support on field. This FAQ will help ...

What are the tested IP Camera with JMobile?

What to know Basically, the IP Camera Widget will print in the screen an image from the WEB, using the HTTP protocol, according to the refresh rate set in the IP Camera widget (1 second precision). ...

How to use crash report tool

What to know JMobile Runtime, starting from version 1.90, contains a new advanced reporting tool for "HMIce.exe" crash that can provide useful informations during debugging. Instead of displaying ...

How to edit a multilanguage CSV file with Excel?

What to know JMobile allow to export a CVS file within a table of all texts inside a project. In this table, lines represent different texts in the whole project, while columns represent different ...

Can I downgrade the firmware of my operator panel?

What to know The firmware downgrade operation of a panel consists in the installation of a firmware version that is older than the firmware version installed on the operator panel at production time ...

HMI plug-in modules compatibility

What to know HMIs have several optional plug-in module, multiple modules configurations are possible. This FAQ explains which modules combinations can be used on HMI.

How can I enable the FTP access to the panel?

What to know The FTP access to the panel is, starting from version 1.90, disabled by default when a new application is created. To enable the access to the panel FTP it is necessary to modify the ...

How can I filter alarms into active alarm widget?

What to know JMobile Studio, since version 1.90, allow to set up a custom filter into Active Alarms widget to display only specific alarms that match the filter. This FAQ will explain how to use ...

Which Exor HMI devices have the CCC certificate?

What to know CCC certificate (China Compulsory Certification) is the obligatory Chinese certificate for various product groups, in particular for electronic products and machines. Only specific ...

What battery model is used into UniOP panels?

What to know Exor Designer serie operator panels uses battery type CR2430 from Renata or equivalent from another producer, it is a 3V 270mA lithium battery, not rechargeable. Such battery model can ...

Which ports are used by HMIs?

An HMI uses different ports to expose its services. From project transfer by JMobile Studio, to OPC UA or VPN access via Corvina, any service uses a specific port in the HMI.

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