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FAQs

Latests FAQs about EXOR products

Video: Panel HMI Configuration

In this video, you can explore the features of one of EXOR International's flagship product: the JSmart710M Web.

How to restore an eSMART Series HMI to factory default?

What to know eSMART series HMI, as any other Exor HMI, integrate the tap-tap procedure that provide access to System Settings menu.

Can I calibrate the touch of an eTOP500G/eTOP600 serie operator panel?

What to know The touch calibration procedure for the eTOP500G/eTOP600 serie products with capacitive touch screen can be allowed or not, depending on:

Which are the baudrates supported by CODESYS v2 internal PLC CAN Master?

What to know JMobile CoDeSys target allows to configure the CAN Master and its baudrate property from "PLC Configuration" tab (see image below):

Video: Security

Discover the security features of JMobile.

How can I show PDF files on panel?

What to know Starting from JMobile Studio 1.80 Service Pack 2 (1.80.02.44) a PDF Viewer software is available for the use on eTop500 serie operator panels with 1Ghz Arm processor (UN30).

Video: Date & Time Custom Format

How can I use animated GIF on JMobile?

What to know In a JMobile project it is not possible to display animated images using GIF files, but the MultiState Image widget allows to create aimations starting from single frame images.

Communication JMobile PC Run. and Siemens S7-200 using Simatic S7-PPI

What to know JMobile PC Runtime can communicate with Siemens Simatic S7-200 PLC family using the Simatic S7-PPI communication protocol.

Video: JM4Web page conversion

How to read and display string data in JMobile?

What to know Jmobile supports the string data reading, the system provides the possibility to choose the character encoding to be used to interpretate the content of the PLC memory, allowing to ...

How many communication protocols are supported in a JMobile project?

What to know In JMobile Studio you can define:

How to use HMI serial port from CODESYS v2 or v3 internal PLC?

What to know EXOR HMIs are equipped with serial ports that can be managed by internal controller CODESYS V2 or V3 The sample project attached is made to show the concept of use receiving strings ...

Why am I not able to download project to PC Runtime?

What to know JMobile PC Runtime is thinked to bring Exor HMI JMobile runtime to PC Environment. This FAQ will help you on troubleshooting some common issues when downloading JMobile project into PC ...

How can I do an unattended or silent installation of JMobile Suite?

What to know JMobile Suite, starting from version 1.91, allow to perform a unattended/silent installation of the whole package including:

How to send emails from HMI?

What to know In JMobile it's possible to configure the project to send email messages using the "SendEmail" action. System support also Live Tags, so it's possible to add to the message body the ...

Why I'm not able to see changes in JM4Web pages?

What to know JMobile Studio 1.90 has JM4Web feature that allow you to create a "web version" of project pages.

Communication JMobile PC Run. and GE devices using GE SNP protocol

What to know JMobile PC Runtime can communicate with GE PLCs using the GE SNP communication protocol.

Video: Custom widget inheritance

Custom widget inheritance video

Video: Trends

Getting started with eTOP500/600 and HMI Cloud Enabler

What to know JMCloud is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics to setup ...

How to configure network and provide Corvina credentials on Linux HMI

This guide shows how to configure network interfaces and provide Cloud credentials in EXOR HMIs based on Linux operative system (eX700, eXware, eSMART series).

Getting started with eX700 and Cloud service

What to know JMCloud is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics to setup ...

Which ports are used by JMCloud?

What to know JMCloud is a VPN-based solution that allows to remotely access devices connected to JMCloud server through an internet connection. This FAQ lists ethernet ports used by JMCloud services.

JMCloud Connect: how to create Organizations?

What to know With JMCloud Connect software it is possibile to access JMCloud infrastructure to get access to devices via VPN connection. Proper credentials are required to access JMCloud, given by a ...

JMCloud Connect: how to create Superuser?

What to know With JMCloud Connect software it is possibile to access JMCloud infrastructure to get access to devices via VPN connection. Proper credentials are required to access JMCloud, given by a ...

Getting started with eXware and Cloud service

What to know JMCloud is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics to setup ...

Getting started with eSMART and Cloud service

What to know Corvina Cloud 1.0 is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics ...

JMCloud Connect: how can I setup Applications and Profiles?

What to know JMCloud allows to define "Applications" that can be seen as a way to access an endpoint from the JMcloud Connect using a third-party application installed on the client side. For example ...

Getting started with eTOP500/600 and Secure Cloud Connector

What to know JMCloud is a VPN-based solution that allows to remotely access HMI and network devices connected to JMCloud Server through an internet connection. This FAQ explains the basics to setup ...

JMCloud Connect: how to create Regular users or Managers?

What to know With JMCloud Connect software it is possible to access JMCloud infrastructure to get access to devices via VPN connection. Proper credentials are required to access JMCloud, given by a ...

How to configure NAT rules via USB on Linux HMI for use with Corvina Cloud

This guide shows how to configure NAT rules in EXOR HMIs based on Linux operative system (eX700, eXware, eSMART series). This procedure is valid only for HMIs with more than one Ethernet interface.

Where projects are stored into PC Runtime and Windows Client?

What to know Using PC Runtime project files are stored under workspace folder as per in panels. Using Windows Client, project files will be uploaded from panel and placed into a cache directory. This ...

Installing a UniOP font in Designer

What to know Designer environments allow the creation of customized UniOP fonts that can be used for example to have character sets for languages that does not use standard western ASCII tables. To ...

How to create a button label that changes its text accordingly to the button state

What to know With JMobile you can create a Button with a label that changes its text according to the button state. It can be obtained by creating a custom widget, that will be composed by a Button ...

How to dump data to a network shared folder with JMobile

What to know JMobile allows you to dump data like trends, alarm buffers, audit trail buffers, recipes and to print PDF reports directly to a PC/Server connected to the same Network of the panel..

How can I connect to a WAGO-Modular I/O-System (Series 750-753) ?

What to know WAGO Modular-I/O-System (Series 750-753) allow to connect via CODESYS V2 ETH or CODESYS V3 ETH protocol available in JMobile Studio. This FAQ will guide you to properly configure these ...

Video: Tools for CFR compliance

Video: Array Support

How can I verify if an optional module is installed on the panel and wich module it is?

What to know The list of the optional modules installed on the panel can be reached from the System Settings rotating menu, by selecting the "Plug-in List" voice.

Assignment of the IP address to a panel

UniOP is providing the users with the maximum flexibility in the assignment of the IP address. There are several ways to do this and well defined priority rules in order to understand which will be ...

Video: BACnet Server and Scanner

How can I disable IIS or World Wide Web Publishing service in Windows OS?

What to know The Microsoft IIS (Internet Information Services), listen by default on port 80/TCP and on some version of Microsoft Windows like Windows Embedded Standard 7, it's installed as default. ...

Video: MultiState Image

What are OS differences between eTOP500 and eTOP500W?

What to know Products of the Series 500W are designed for applications not based on JMobile. These products have a different build of the Windows CE operating system compared to standard Series 500 ...

How to get started with eTOP Series HMI and CODESYS v2 internal PLC

What to know Using eTOP Series HMI you can deliver effective HMI and control solutions based on JMobile and CODESYS V2. eTOP Series HMI products have been designed to include the CODESYS v2 internal ...

How to calibrate the touch screen of a UniOP panel

What to know Touchscreen component may require calibration during operator panel lifetime, calibration procedure can be recalled using two procedures: standard and emergency. Calibration procedure ...

Procedure for the installation of a communication driver into Designer

What to know There are no restrictions to adding new communication drivers in Designer. Drivers are available upon request, please write to Exor technical support department at techsupp@exorint.it

Upgrade firmware of FW52 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immediately Exor International technical support department at ...

How to install Exor Target Support Package in CODESYS v2 workbench?

What to know Exor JMobile and Designer products line includes the possibilty to have an CODESYS v2 integrated PLC on the operator panel.

How can I connect to the panel using a VNC client?

What to know Starting from JMobile Studio 1.80 all 400 and 500 series panels can run a VNC server. VNC allow customer to remote HMI screen desktop to give remote support on field. This FAQ will help ...

How can I configure a 0-20mA current analog input on my PLIO03?

What to know The PLIO03 optional integrated IO module have 4 analog input channels, these channels can be programmed in Type and Scale to allow different kind of measures. Below you can find and ...

Upgrade firmware of FW56 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immediately Exor International technical support department at ...

How to read/write a PDF in a network folder using Reports

What to know With JMobile is possible to print and report in PDF format. This FAQ explains how to set print option to print in a network shared folder and how to read a PDF file from a shared folder.

What are the tested IP Camera with JMobile?

What to know Basically, the IP Camera Widget will print in the screen an image from the WEB, using the HTTP protocol, according to the refresh rate set in the IP Camera widget (1 second precision). ...

How to customize User Management templates with JMobile?

What to know It is possible to totally customize User Management pages, simply using JMobile Studio and its widget gallery

Metric to Imperial Standard runtime conversion example using Tag scaling

What to know In JMobile it is possible to change during runtime the systems of units used by simply applying a dynamic scale factor to the received data. The example explained in this document shows ...

Which data types are available in JMobile?

What to know Data types are dependent on specific protocol used.

Upgrade firmware of FW55 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immediately Exor International technical support department at ...

Video: Tag Formula

How to set-up serial communication ports in case of RS422 network between more than 2 eTop300 serie panels

What to know A 422 network between more than 2 eTop300 serie panels units requires to set the slave panels communication port to work in RS485 Half Duplex (Rec-enable) mode.

How to customize the splash image on eTop500/600 series panels?

What to know With JMobile it is possible to customize the splash image that appears as soon as the panel starts up. To customize the splash image there are two methods.

How to use crash report tool

What to know JMobile Runtime, starting from version 1.90, contains a new advanced reporting tool for "HMIce.exe" crash that can provide useful informations during debugging. Instead of displaying ...

Video: Scheduler Table

How to edit a multilanguage CSV file with Excel?

What to know JMobile allow to export a CVS file within a table of all texts inside a project. In this table, lines represent different texts in the whole project, while columns represent different ...

Where are located JMobile Studio and PC Runtime license files?

What to know When JMobile Studio or PC Runtime is registered on-line a license file is downloaded from Exor License Server to PC hard disk.

How to create persistent and constant variables with CODESYS v3 internal PLC ?

What to know In CODESYS V3 internal PLC it is possibile to define:

I received an error downloading a project to target. What is the meaning of the error code?

What to know In case of error during transfer project to panel, a code will be returned. This FAQ will help you on finding possible reasons of error.

Upgrade firmware of FW38 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immedialtely Exor International technical support department at ...

Upgrade firmware of FW32 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immedialtely Exor International technical support department at ...

What is the maximum size of an SD card or an USB key that can be used on the HMIs?

What to know eTOP400/500/600 series operator panels supports FAT and FAT32 filesystems, NTFS filesystem is not supported.

What is the meaning of the Quality value into Trend Buffer CSV file?

What to know The CSV file obtained from a Dump Trend Buffer operation is composed by many items. Quality field reports information about tag communication quality at the moment the samples has been ...

Video: Tag Find, Rename, Replace, Remove

Watch more about Tag Find, Rename, Replace, Remove.

Designer reports "Arial/CourierNew Font need to be installed in this system" error, what do I need to do?

What to know Designer 6.10, when executed under Windows 7 or Windows 10, may show "Arial/CourierNew Font need to be installed in this system" warning dialog when the software is launched (see below ...

Video: Tag Scaling

32Mb memory cards support for panels

What to know In case of type 58 panels (for example eTOP40) 32Mb memory cards are supported starting from firmware version 5.12M.

Video: Direct serial protocol

Watch more about Direct serial protocol.

Addressing Modbus I/O resources when using Ethernet I/O support of CODESYS V2.3 internal PLC

What to know CODESYS V2.3 internal PLC provides support for communication with Modbus TCP Ethernet I/Os. It is possible to select devices from 3 producers: Beckhoff, Wago and Weidmuller, and provides ...

Communication GE devices and JMobile PC Run. using GE SNP protocol

What to know JMobile PC Runtime can communicate with GE PLCs using the GE SNP communication protocol.

Which graphic formats are supported by JMobile?

What to know JMobile supports both vector and raster image formats.

How to manage panel buzzer with JMobile

eTOP400, 500 and 600 Series operator panels have an integrated buzzer, the buzzer can be managed in different ways:

How to execute batch file from JMobile

What to know JMobile Runtime allows you to execute scripts as batch files. These scripts must to be with extension "bat"

Video: Table Widgets with Alarms - Audit Trails and Trends

How to log JMobile runtime operations and save them to file

What to know The runtime provides the possibility to show on the screen a log of the operations done by the runtime itself; there is also the possibility to save this log to a file and get it via FTP ...

How can I configure serial ports on eTOP-EPC, eTOP-IPC and eCC industrial PC

What to know eTOP-EPC, eTOP-IPC and eCC industrial PC have integrated serial port that can be configured into BIOS. This FAQ will drive you through serial ports configuration.

What can I do if I didn't find the Controller I'm currently using, into protocol configuration?

What to know Communication protocol drivers are updated at every JMobile Studio release. This involve also the list of Controller model that can be selected on Protocol configuration. Anyway if a ...

Which USB version is supported by EXOR HMI ports?

What to know WCE-based HMI series (eTOP500, eTOP600) have 2 USB ports as shown in the image below.

Can I downgrade the firmware of my operator panel?

What to know The firmware downgrade operation of a panel consists in the installation of a firmware version that is older than the firmware version installed on the operator panel at production time ...

Video: Enhance programming productivity

How much memory is available with CODESYS v2 and v3 internal PLC on eTOP Series HMI?

What to know The CODESYS internal PLC is featuring a predefined amount of memory available for code, data and other resources.

How to communicate with an Yaskawa MPiec Controller via Modbus TCP

What to know This document is intended to guide a user through the steps of configuring an eTOP panel as a Modbus TCP master communicating with the MPiec controller as a slave using JMobile software.

How can I speed up JMobile Studio startup on my computer?

What to know If you are experiencing slowness on JMobile Studio startup on your laptop/desktop, this could be due to some JMobile Studio license management temporary files that are locked and have ...

How to configure Siemens S7-1200 and S7-1500 in TIA Portal to communicate with Exor panels?

What to know The S7-1200 (starting from firmware version 4.0) and S7-1500 plc serie from Siemens has a built-in firewall, by default the maximum protection level is enabled. To estabilish ...

How to handle a CSV file from CODESYS v2 or v3 internal PLC?

What to know With eTOP500/600 HMI series is possible to create and manage files using CODESYS v2 or v3 internal PLC. These files can be stored on:

How to configure Enhanced Write Filter (EWF) under Windows OS

What to know Enhanced Write Filter (or EWF) is a component of Windows XP Embedded and Windows Embedded Standard 7 which stores volume changes on another medium instead of applying them to the ...

Communication Siemens S7-200 and JMobile PC Run. using Simatic S7-PPI

What to know JMobile PC Runtime can communicate with Siemens Simatic S7-200 PLC family using the Simatic S7-PPI communication protocol.

HMI plug-in modules compatibility

What to know HMIs have several optional plug-in module, multiple modules configurations are possible. This FAQ explains which modules combinations can be used on HMI.

How to calibrate touch screen display on Industrial PC and Monitors

What to know For Exor Industrial Computers eTOP-EPC, eTOP-IPC and Industrial Monitors eTOP-MON series, a specific touch calibration utility is available if calibration of the touch screen if required.

Video: MQTT

Does Exor operator panels supports the connection with Siemens S5 plc family?

What to know The UniOP Designer operator panels family support the connection with Siemens S5 plc family, using the SimaticS5 communication protocol.

Upgrade firmware of FW53 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immediately Exor International technical support department at ...

Video: Live Tags Support

Live Tags Support offered by JMobile: Discover the Power of Real-time Data!

How can I make a dimmer in JMobile when connected to a KNX network?

What to know To operate a dimming function in JMobile, you need to work using the 3 Bits Controlled data type. Actually this is a 4 bit data where the 1st bit is used to determine if increment or ...

How to recall the native Operating System Settings from JMobile project?

What to know With JMobile is possible to configure the action "LaunchApplication" to recall the Windows CE Control Panel applications, like for instance the Display Settings, the Regional Settings ...

Upgrade the operator panel Firmware from Designer

What to know The operator panel Firmware components can be upgraded from Designer trough a Serial or Ethernet connection.

How many HMI and Databases can I connect to SQL4Automation Connector ?

What to know JMobile Studio allow to connect to the SQL4Automation Connector, a software solution for the industrial usage. It connects HMI, PLC and robotic controls directly with SQL databases. HMI ...

Video: Check IP Address

How can I enable the FTP access to the panel?

What to know The FTP access to the panel is, starting from version 1.90, disabled by default when a new application is created. To enable the access to the panel FTP it is necessary to modify the ...

How can I download/upload an application to/from a Designer series operator panel using an USB flash drive?

What to know The eTOPxxC series, eTOP300 series and eTOP04C operator panels have an integrated USB port that can be used to programmer the device trough an USB flash drive.

How to start VNC Server automatically after project download?

What to know With JMobile it is possible to run a VNC server on the panel by properly add the corresponding plug-in. (check the FAQ How can I connect to the panel using a VNC client?)

How to create or edit SVG images for using in JMobile

What to know JMobile SVG graphic engine supports the SVG format called "Tiny 1.2". Any graphic image in SVG format should be provided in a format compliant with this standard. All the graphics in the ...

Double protocol support requirements

What to know The Double Protocol feature requires proper support both in Hardware and Firmware.

How can I filter alarms into active alarm widget?

What to know JMobile Studio, since version 1.90, allow to set up a custom filter into Active Alarms widget to display only specific alarms that match the filter. This FAQ will explain how to use ...

How can I access System Settings in Config mode on eTOP500G / eTOP600 HMI?

What to know On eTOP500 serie panels is possibile to access System Settings in Config Mode by using Tap-Tap procedure, this procedure is not available on Glass panels: eTOP500G and eTOP600. This FAQ ...

Which Exor HMI devices have the CCC certificate?

What to know CCC certificate (China Compulsory Certification) is the obligatory Chinese certificate for various product groups, in particular for electronic products and machines. Only specific ...

How to play in MediaPlayer widget a video stored on USB/SD card?

What to know The Media Player Widget allows, by default, to play videos stored into the internal Flash memory of an operator panel. By the use of JavaScript it is possible to load the video files ...

Video: Redesign (Projects, Alarms, Tags..)

Upgrade firmware of FW54 panels with UniDataExchanger

What to know We strongly recommend to perform firmware upgrade only when this is required, please if you have any doubt contact immedialtely Exor International technical support department at ...

What battery model is used into UniOP panels?

What to know Exor Designer serie operator panels uses battery type CR2430 from Renata or equivalent from another producer, it is a 3V 270mA lithium battery, not rechargeable. Such battery model can ...

How can I enter configuration mode on a Designer series operator panel?

What to know The communication between a PC running Designer or UniDataExchanger software and an operator panel requires the panel itself to be switched in Configuration Mode status. This document ...

Video: Import/Export Messages

How can I protect my application?

What to know JMobile provides three different levels of security:

How to backup or export and later restore Recipe data from remote with JMobile

What to know It is possible to dump recipe data to a specific location using the action "DumpRecipeData". This action will save a CSV file, that contains the selected recipe data present in the HMI. ...

Video: JS APIs for controlling User Management

How to use the JMobile Client in different time zones?

What to know JMobile Windows Client provides an option to handle the visualization of the timestamp information of a project.

How many connections do CODESYS v2 and v3 internal PLC supports?

What to know The CODESYS internal PLC, available for eTOP Series HMI can support up to 4 contemporary master connections from external devices communicating via CODESYS v2 or v3 Ethernet protocol.

Which ports are used by HMIs?

An HMI uses different ports to expose its services. From project transfer by JMobile Studio, to OPC UA or VPN access via Corvina, any service uses a specific port in the HMI.

Why I'm not able to activate JMobile PC Runtime license on industrial PC?

What to know Enhanced Write Filter (or EWF) is a component of Windows XP Embedded and Windows Embedded Standard 7 which stores volume changes on another media instead of applying them to the original ...

Video: Understanding the uses of OPC UA via JMobile

Understanding the uses of OPC UA via JMobile Software.

How to set-up serial communication ports in case of RS422 network between more than 2 eTop400/500 series panels

What to know In case of 422 connection between more than 2 eTop400/55 series panels units it's necessary to set the panels communication port to work in RS-485 mode instead of RS-422 mode.

How to update/install CODESYS v2 or v3 internal PLC application via USB Memory

What to know CODESYS V2.3 and V3 project for eTOP400, 500 and 600 Series internal PLC can be updated or changed while there is NO external connection to the PLC runtime (CODESYS Development System ...

Video: Unified Project

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